Support.

Set event time!

Updated on October 15, 2024

You set the event time in the event configuration. You use the event time to set the start and end time of your event. It is therefore essential that you check your event time before starting to ensure that everything is set correctly.

If you also need a little more time for testing then you should also keep an eye on the event time here.

Your event is in test mode before the start time is reached!

As soon as the start time is reached, the event automatically switches to live mode!

After the event time has expired, the event switches to finish mode and the participants can no longer continue playing.

Make sure that you do not give your players access to the game in test mode. This could distort your statistics, as it is also possible to play in test mode!

For example, if you distribute devices to your players before the event starts and want to make sure that no games are being played yet, you can switch the event to live mode before the start time.

You can do this via the status display in the side menu of the event dashboard (the colored dot). You can make your event live by clicking on the orange dot. If the event time has not yet been reached, your teams can open the event but cannot play yet – the event will remain inactive until the start time.

Please note: If you are using the Professional mode and the Review feature, you should not set the event time too generously. In the Review, the entire event time is used to calculate the animation (this shows when which team has scored how many points).

If, for example, you have an hour or two buffer between the start time and the time at which the teams collect their first points, there will be a gap in the review animation.

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