Support.

How to restart an event?

Updated on November 26, 2024

Your event is over and you want to play it again or perhaps just extend it? Then you have the following options.

1. Event reset – for a quick restart #

If you want to reset your event completely and start from the beginning, select the “Event reset” option.

You can find out how this works here: Reset event.

2. Manual switch to test mode – for flexible adjustments #

If you want to keep your event data, you can also switch your event back to test mode without a reset. See video above!

This is how it works:

In the right side menu, go to the red dot that symbolizes finish mode and manually reset the event to test mode.

What you can do afterwards:

1. Make any necessary adjustments to restart or continue your event.

2. Or extend an expired event by resetting the event time. As soon as this is done, the event will be put back into live mode.

Note:

Whether you choose a full reset or a switch to test mode, you always have full flexibility to customize your event to your needs!

With these options, you can easily restart or extend your event and create another unforgettable experience for your participants!

For more information about test mode, live mode and finish mode of your events click here!

Support request

Welcome to the espoto support area!

Are you still stuck? Do you need further support, have questions and want to get in touch with us? Then you’ve come to the right place! Write us a short message about your request.

Request Test Account!

Send us your request now and we will be happy to send you a test account to get you started!

Testaccount anfordern!

Senden Sie uns jetzt Ihr Anliegen und wir senden Ihnen sehr gern einen Testaccount zum Durchstarten!