Support.

How to share photos and videos with customer?

Updated on November 26, 2024
Easily manage and share your participants’ photos and videos #

All photos and videos that your participants take via our native Serious Games Scavenger Hunt App or our Web App are automatically synchronized with our server if an internet connection is available. You can find them in your event dashboard in the “Photos” widget.

Your options in the “Photos” widget #

Manage media:

Add more pictures or delete content you don’t need.
Download photos and videos to share them with your customers via other platforms.

Sharing made easy:

Use our platform directly to share media with ease.

Public gallery for a quick and professional solution #

Create a gallery:

Select the “Public Gallery” option in the “Photos” widget to share your images and videos protected or unprotected.

Sharing flexibility:

You can share the gallery with your customer via a link or QR code.

Team-specific galleries:

Even create customized galleries for individual teams to present content in a way that fits.

Branding for a professional impression:

Customize the gallery to your event or brand. To do this, go to the event settings under Step 4 – Customize – Public gallery settings.

For professionals: Automatic sending of photos and videos #

If you would like to use the automatic sending of photos and videos, you will find this option in the event settings under Step 5 – Interaction. This feature is particularly suitable for open applications, but can also be used with caution for team events.

This is how it works:

In the welcome dialog of the app, the email address of the participants is requested (attention for team events). The photos and videos are then automatically sent to this address.

Note for open applications:

Sending takes place 4 hours after the last “action”.

Note for normal events:

Sending takes place 4 hours after the end of the event.

General note:

The email sent is currently not customizable. A system-side, app ID-specific template is used.

With these tools and options, you can make your event reminders easily accessible to your attendees and customers – professionally, flexibly and efficiently!

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Data protection
We, espoto GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.