Support.

How to verify the movements of players in event?

Updated on November 21, 2024
Step 1 #

If your event is currently a basic event, switch it to “Professional” in the event configuration.

Step 2 #

In the side menu of the dashboard – under individual views – you will now find the Team tracking option. There you can view the position of your players.

Step 3 – optional #

You can also add the team tracking view to your dashboard as a widget. To do this, click on the red pencil button at the bottom right of the dashboard. Select Add widget and choose the “Live Tracking” widget. You will now also find the team tracking widget in the dashboard.

Important notes #

The players’ scavenger hunt apps must be online, otherwise the positions of your players will be not transferred.

If the app goes into the background, the position of a player/team will no longer be transmitted.

The quality of the mobile connection (at least 3G) or the stability of the Wi-Fi also plays a role.

Team visibility: setting for the teams #

With the “Team visibility” option in Step 5 of the event configuration (interaction), you can determine whether the teams can see each other on the map of the native Serious Games Scavenger Hunt App during the game.

This feature offers maximum flexibility: you can switch it on or off at any time, depending on how it suits your event best.

Please note, however, that team visibility is only available in the native app – this feature is not available in the Web App.

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We, espoto GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.